User Tools
Troubleshooting
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
|
Troubleshooting [2017/10/02 21:19] peternlewis [Secure Input Mode] |
Troubleshooting [2018/03/18 04:30] peternlewis Keyboard Maestro editor |
||
|---|---|---|---|
| Line 53: | Line 53: | ||
| - Hold down <kbd>⌃</kbd><kbd>⌥</kbd><kbd>⇧</kbd> (that's Control-Option-Shift) and click on Keyboard Maestro Status Menu icon in the Apple Menu Bar.\\ | - Hold down <kbd>⌃</kbd><kbd>⌥</kbd><kbd>⇧</kbd> (that's Control-Option-Shift) and click on Keyboard Maestro Status Menu icon in the Apple Menu Bar.\\ | ||
| - | - **Launch the Keyboard Maestro Editor app without starting its _Engine_** | + | - **Launch the Keyboard Maestro editor app without starting its _Engine_** |
| - Hold down <kbd>⌘</kbd><kbd>⌃</kbd><kbd>⌥</kbd><kbd>⇧</kbd> (that's Cmd-Control-Option-Shift) and click on the _Keyboard Maestro app in the Dock_, or double-click in the _Applications_ folder. | - Hold down <kbd>⌘</kbd><kbd>⌃</kbd><kbd>⌥</kbd><kbd>⇧</kbd> (that's Cmd-Control-Option-Shift) and click on the _Keyboard Maestro app in the Dock_, or double-click in the _Applications_ folder. | ||
| - This will quit the Keyboard Maestro _Engine_ and start the Keyboard Maestro app _without_ starting its _Engine_. | - This will quit the Keyboard Maestro _Engine_ and start the Keyboard Maestro app _without_ starting its _Engine_. | ||
| Line 95: | Line 95: | ||
| ==== Secure Input Mode ==== | ==== Secure Input Mode ==== | ||
| - | Mac OS X will not let applications watch the keyboard when you are in a password field (to prevent hackers getting hold of your passwords). However, the system can sometimes get into a state where it thinks it is permanently in a password fields. The most common cause of this is some versions of the 1Password/Chrome extension and the LastPass/Chrome extension, but almost anything that asks for a password could cause the problem (eg, VPN connections, Mail, etc). Quitting Chrome (or the appropriate affected application) or restarting will resolve the issue (until it reappears). Keyboard Maestro 6 detects the case where the Secure Input Mode flag is left on and alerts you to the issue. | + | Mac OS X will not let applications watch the keyboard when you are in a password field (to prevent hackers getting hold of your passwords). However, the system can sometimes get into a state where it thinks it is permanently in a password fields. Almost anything that asks for a password could cause the problem (eg, 1Password extension, VPN connections, Mail, etc). Quitting the appropriate affected application or restarting will resolve the issue (until it reappears). Terminal has a Secure Keyboard Entry mode, as does Webroot SecureAnywhere by default. |
| + | |||
| + | Keyboard Maestro 6 and later detects the case where the Secure Input Mode flag is left on and alerts you to the issue. | ||
| Choose Assistance (v8+) from the Help menu and click the *Something unexpected is happening* link and Keyboard Maestro will tell you if there are any obvious issues. | Choose Assistance (v8+) from the Help menu and click the *Something unexpected is happening* link and Keyboard Maestro will tell you if there are any obvious issues. | ||
| Line 103: | Line 105: | ||
| And a final new cause for this may be Parallels Version 8, which apparently can interfere with the keyboard event queue and/or hot keys. Restarting Parallels may help. | And a final new cause for this may be Parallels Version 8, which apparently can interfere with the keyboard event queue and/or hot keys. Restarting Parallels may help. | ||
| - | There is a [[https://forum.keyboardmaestro.com/t/disable-secure-input/2410|forum topic]] on the subject and the Smile Software folks have a [good page](http://smilesoftware.com/textexpander/secureinput.html) on this subject as it affects TextExpander similarly to Keyboard Maestro. | + | There is a [[https://forum.keyboardmaestro.com/t/disable-secure-input/2410|forum topic]] on the subject and the Smile Software folks have a [very good page](http://smilesoftware.com/textexpander/secureinput.html) on this subject (as it affects TextExpander similarly to Keyboard Maestro) which lists a lot of possible causes. |
| Note that there is nothing Keyboard Maestro can do to “work around” Secure Input Mode - it is a system security feature that has been erroneously left on. Keyboard Maestro can detect and report it, but it can no more work around the problem that it could bipass any other security features of Mac OS X. | Note that there is nothing Keyboard Maestro can do to “work around” Secure Input Mode - it is a system security feature that has been erroneously left on. Keyboard Maestro can detect and report it, but it can no more work around the problem that it could bipass any other security features of Mac OS X. | ||
| As of 7.1+, Keyboard Maestro will tell you if it detects the system is in Secure Input Mode and if possible indicate the process which is causing the issue in the Keyboard Maestro status menu or by clicking the yellow warning triangle in the bottom right corner of the Keyboard Maestro editor. For older versions, there is a [[https://forum.keyboardmaestro.com/t/keyboard-maestro-find-app-with-secure-input-macro/2504|macro to find the offending app]] on the forum. | As of 7.1+, Keyboard Maestro will tell you if it detects the system is in Secure Input Mode and if possible indicate the process which is causing the issue in the Keyboard Maestro status menu or by clicking the yellow warning triangle in the bottom right corner of the Keyboard Maestro editor. For older versions, there is a [[https://forum.keyboardmaestro.com/t/keyboard-maestro-find-app-with-secure-input-macro/2504|macro to find the offending app]] on the forum. | ||
| + | |||
| ==== Macros Not Being Saved ==== | ==== Macros Not Being Saved ==== | ||
Troubleshooting.txt · Last modified: 2023/10/11 00:08 by peternlewis
Page Tools
