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--- assistance:Accessibility_Permission_Problem [2018/06/24 22:19]
peternlewis Mojave
+++ assistance:Accessibility_Permission_Problem [2019/07/09 22:06]
peternlewis
@@ Line 7: / Line 7: @@
 On modern macOS, you enable Accessibility permissions by opening System Preferences, going to the Security & Privacy preferences, and in the Privacy pane select Accessibility and ensure that both Keyboard Maestro and Keyboard Maestro Engine are ticked.
-(!) Note that OS X Yosemite (10.10 GM1 through 10.10.2) has a serious problem adding applications to the accessibility pane properly. This bug was largely resolved in Yosemite 10.10.3. So if you are having problems with accessibility under Yosemite, upgrade to 10.10.3 or later, and then launch Keyboard Maestro.
+(!) Note that for Catalina continues the tradition started in Mojave of being difficult with the Accessibility permissions, and I have several reports of people having troubles enabling accessibility for Keyboard Maestro Engine.  You should report this to Apple using the Feedback mechanism.  Remove the Keyboard Maestro Engine entry from the accessibility permissions, then quit and relaunch the Keyboard Maestro Engine (in Keyboard Maestro, File ➤ Quit Engine, File ➤ Launch Engine) to re-add it, and then you should be able to enable it.
-(!) Note that OS X Mojave (Betas at least) has a serious problem adding accessibly for Keyboard Maestro Engine.  Specifically after it is added, you can click the checkbox but it wont necessarily turn on.  Resolve this by deleting the Keyboard Maestro Engine entry from the Accessibility list and relaunching Keyboard Maestro Engine (Keyboard Maestro File ➤ Quit Engine, File ➤ Launch Engine), and then you can check the checkbox to enable accessibility permissions.
+(!) Note that for Mojave it is fairly common for the accessibility checkboxes to be on but Keyboard Maestro still not have permission.  Generally toggling the accessibility permissions checkboxes off and on resolves the issue.  Alternatively, deleting the entries and letting the system re-create them usually works if toggling is not sufficient.
-(!) Note that OS X Mojave (Betas at least) has a further serious issue in that even after it claims to have enabled accessibility permissions, the system may still be refusing to allow access to the event queue (symptoms include not being able to set hot keys and typed keystrokes not working (including Command-V for paste)).  Restarting your Mac seems to resolve this.
+If you continue to have problems with enabling Accessibility permissions, ensure you only have one copy of Keyboard Maestro on your Mac, that it is in the /Applications folder, that you moved it there **using the Finder** and restart and try again.
-If you continue to have problems with enabling Accessibility permissions, ensure you only have one copy of Keyboard Maestro on your Mac and restart and try again.
+If you continue to have problems, you can use the `tccutil reset Accessibility` command to reset the Accessibility permissions.
 If you continue to have problems, [[https://support.keyboardmaestro.com/|contact support]].

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