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| manual:Purchase [2021/10/01 07:01] – [Purchase] peternlewis | manual:Purchase [2026/01/01 02:13] (current) – peternlewis |
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| Keyboard~~Maestro is engineered by Stairways Software Pty Ltd and distributed by [[https://www.stairways.com/action/linkthru?fastspring|FastSpring]]. Keyboard~~Maestro is licensed on a per-user basis and individual users may use it on up to five Macs. | Keyboard~~Maestro is engineered by Stairways Software Pty Ltd and distributed by [[https://www.stairways.com/action/linkthru?fastspring|FastSpring]]. Keyboard~~Maestro is licensed on a per-user basis and individual users may use it on up to five Macs. |
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| New customers can purchase Keyboard~~Maestro for US$36 by choosing the [[Menus#Purchase_Keyboard_Maestro|Keyboard Maestro ➤ Purchase Keyboard Maestro menu]]. Customers with five or more users should [[mailto:support@stairways.com|contact us]] for a volume discount quote. | New customers can purchase Keyboard~~Maestro for US$36 by choosing the [[Menus#Purchase_Keyboard_Maestro|Keyboard Maestro ➤ Purchase Keyboard Maestro menu]]. Customers with ten or more users should [[mailto:support@stairways.com|contact us]] for a volume discount quote. |
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| Keyboard~~Maestro~~10 is a paid upgrade for most users of previous versions. Existing users are eligible for a discount and can purchase an upgrade by choosing the [[Menus#Purchase_Keyboard_Maestro_Upgrade|Keyboard Maestro ➤ Purchase Keyboard Maestro Upgrade menu]]. | Keyboard~~Maestro~~11 is a paid upgrade for most users of previous versions. Existing users are eligible for a discount and can purchase an upgrade by choosing the [[Menus#Purchase_Keyboard_Maestro_Upgrade|Keyboard Maestro ➤ Purchase Keyboard Maestro Upgrade menu]]. |
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| Customers who purchased Keyboard~~Maestro after 1 March 2021 have been issued a free upgrade to Keyboard~~Maestro~~10. If you have not received your free license, you can find your free license upgrade at [[https://enquiry.stairways.com/]]. | Customers who purchased Keyboard~~Maestro after 1 March 2023 have been issued a free upgrade to Keyboard~~Maestro~~11. If you have not received your free license, you can find your free license upgrade at [[https://enquiry.stairways.com/]]. |
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| Customers who purchased Keyboard~~Maestro~~9 prior to March 2021 can upgrade to Keyboard~~Maestro~~10 for US$18 until 15 December 2021. After that date, or customers who purchased older versions of Keyboard~~Maestro can upgrade to Keyboard~~Maestro~~10 for US$25. If you have not received your instructions on how to upgrade, you can find details by looking up your Keyboard~~Maestro license at [[https://enquiry.stairways.com/]]. | Customers who purchased Keyboard~~Maestro~~10 prior to March 2023 can upgrade to Keyboard~~Maestro~~11 for US$18 until 15 December 2023. After that date, or customers who purchased older versions of Keyboard~~Maestro can upgrade to Keyboard~~Maestro~~11 for US$25. If you have not received your instructions on how to upgrade, you can find details by looking up your Keyboard~~Maestro license at [[https://enquiry.stairways.com/]]. |
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| Customers who have not disabled upgrade emails have been emailed with new license or upgrade instructions as appropriate. If you have not received this email, please [[mailto:support@stairways.com|contact us]] so we can resolve this promptly. | Customers who have not disabled upgrade emails have been emailed with new license or upgrade instructions as appropriate. If you have not received this email, please [[mailto:support@stairways.com|contact us]] so we can resolve this promptly. |
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| It is our informal policy to have a paid major upgrade roughly once every 12 to 24 months. This allows us to have a reasonably consistent revenue stream with which to fund development of Keyboard~~Maestro, and ensures we are working as much for existing customers as to expand the customer base. It means you can keep what you have purchased and not have to pay a subscription, but also that we will still be around working on improving Keyboard Maestro and adding features for when you choose to upgrade. | It is our informal policy to have a paid major upgrade roughly once every 12 to 36 months. This allows us to have a reasonably consistent revenue stream with which to fund development of Keyboard~~Maestro, and ensures we are working as much for existing customers as to expand the customer base. It means you can keep what you have purchased and not have to pay a subscription, but also that we will still be around working on improving Keyboard Maestro and adding features for when you choose to upgrade. |
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| A fully-functional trial version of Keyboard~~Maestro is available for download from [[https://download.stairways.com/]]. | A fully-functional trial version of Keyboard~~Maestro is available for download from [[https://download.stairways.com/]]. |