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manual:Troubleshooting

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manual:Troubleshooting [2019/06/21 00:25]
peternlewis
manual:Troubleshooting [2021/10/06 04:00]
peternlewis
Line 3: Line 3:
 See the [[:​Troubleshooting|wiki Troubleshooting page]] for how to resolve any problems we have anticipated. See the [[:​Troubleshooting|wiki Troubleshooting page]] for how to resolve any problems we have anticipated.
  
-===== Mojave =====+Probably 80% of all support emails we receive are related to Apple’s security permissions,​ including:
  
-If you have upgraded to Mohave (or later), and are having problems, start by toggling the Accessibility ​permissions off and on for Keyboard Maestro and Keyboard Maestro Engine. ​ A bug in the Mojave ​upgrade process results in the Accessibility permissions appearing to be on, but not actually being on which leads to failures and confusion.+* [[assistance:​Translocation_Problem|Translocation]] 
 +* [[assistance:​Accessibility_Permission_Problem|Accessibility]] 
 +* [[assistance:​Screen_Recording_Permission|Screen Recording]] 
 +* [[assistance:​Secure_Input_Problem|Secure Input Problem]] 
 + 
 + 
 + 
 +===== Mojave ​=====
  
 +If you have upgraded to Mojave (or later), and are having problems, start by toggling the Accessibility permissions off and on for Keyboard Maestro and Keyboard Maestro Engine. ​ A bug in the Mojave upgrade process results in the Accessibility permissions appearing to be on, but not actually being on which leads to failures and confusion.
 ===== In-built Assistance ===== ===== In-built Assistance =====
  
manual/Troubleshooting.txt · Last modified: 2023/10/09 23:18 by peternlewis