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manual:Troubleshooting [2019/06/21 00:25] peternlewis |
manual:Troubleshooting [2021/10/06 04:00] peternlewis |
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See the [[:Troubleshooting|wiki Troubleshooting page]] for how to resolve any problems we have anticipated. | See the [[:Troubleshooting|wiki Troubleshooting page]] for how to resolve any problems we have anticipated. | ||
- | ===== Mojave ===== | + | Probably 80% of all support emails we receive are related to Apple’s security permissions, including: |
- | If you have upgraded to Mohave (or later), and are having problems, start by toggling the Accessibility permissions off and on for Keyboard Maestro and Keyboard Maestro Engine. A bug in the Mojave upgrade process results in the Accessibility permissions appearing to be on, but not actually being on which leads to failures and confusion. | + | * [[assistance:Translocation_Problem|Translocation]] |
+ | * [[assistance:Accessibility_Permission_Problem|Accessibility]] | ||
+ | * [[assistance:Screen_Recording_Permission|Screen Recording]] | ||
+ | * [[assistance:Secure_Input_Problem|Secure Input Problem]] | ||
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+ | ===== Mojave ===== | ||
+ | If you have upgraded to Mojave (or later), and are having problems, start by toggling the Accessibility permissions off and on for Keyboard Maestro and Keyboard Maestro Engine. A bug in the Mojave upgrade process results in the Accessibility permissions appearing to be on, but not actually being on which leads to failures and confusion. | ||
===== In-built Assistance ===== | ===== In-built Assistance ===== | ||