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manual:Troubleshooting

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manual:Troubleshooting [2019/06/19 01:29]
peternlewis
manual:Troubleshooting [2019/06/21 00:25] (current)
peternlewis [Mojave]
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 See the [[:​Troubleshooting|wiki Troubleshooting page]] for how to resolve any problems we have anticipated. See the [[:​Troubleshooting|wiki Troubleshooting page]] for how to resolve any problems we have anticipated.
  
 +===== Mojave =====
 +
 +If you have upgraded to Mojave (or later), and are having problems, start by toggling the Accessibility permissions off and on for Keyboard Maestro and Keyboard Maestro Engine. ​ A bug in the Mojave upgrade process results in the Accessibility permissions appearing to be on, but not actually being on which leads to failures and confusion.
 ===== In-built Assistance ===== ===== In-built Assistance =====
  
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 We always respond to email, however email is no longer a guaranteed medium and spam filters can delete your message to us or our message to you.  Messages sent using the feedback form will always get to us, emails sent to us will pretty much always get to us, but if you do not receive a response within one business day check your spam filters to see if they have trapped our reply. ​ If you use the feedback form and want a reply, make sure you enter your email address! We always respond to email, however email is no longer a guaranteed medium and spam filters can delete your message to us or our message to you.  Messages sent using the feedback form will always get to us, emails sent to us will pretty much always get to us, but if you do not receive a response within one business day check your spam filters to see if they have trapped our reply. ​ If you use the feedback form and want a reply, make sure you enter your email address!
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manual/Troubleshooting.1560922152.txt.gz ยท Last modified: 2019/06/19 01:29 by peternlewis